Cancellation/Refund Policy
At Theclasshometuition, we strive to provide our customers with the highest quality products and services. However, we understand that there may be instances where you need to cancel your order or request a refund. This Cancellation/Refund Policy outlines your rights and the procedures to follow.
1. Order Cancellation
You may cancel your order within 7 Days of placing it. To request a cancellation, please contact our support team at rkundan27@gmail.com. Provide your order number and relevant details to expedite the process. Orders that have already been processed or shipped cannot be canceled.
2. Refund Eligibility
If you are not satisfied with your purchase, you may request a refund within [Insert Timeframe, e.g., 7 days] of receiving the product or service. Refunds will only be issued for the following reasons:
- The product or service is not as described on our website.
- The product is defective or damaged upon arrival.
- You did not receive the product or service as promised.
3. Refund Process
To request a refund, please contact our support team at [Insert Contact Information]. Include your order details, the reason for the refund request, and any relevant evidence (such as photos of damaged products). Once your request is received, we will review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or credit card company.
4. Non-Refundable Items
The following items are non-refundable:
- Digital products after download or access.
- Customized or personalized products.
- Gift cards.
5. Changes to This Policy
We may update our Cancellation/Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of our services after any changes constitutes your acceptance of the new policy.
6. Contact Us
If you have any questions about our Cancellation/Refund Policy, please contact us:
Email: rkundan27@gmail.com
Phone: 8340489806
Address: A-100,3rd Floor,Uttamnagaer,Delhi
. Once your request is received, we will review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or credit card company.</p>
<h2>4. Non-Refundable Items</h2>
<p>The following items are non-refundable:</p>
<ul>
<li>Digital products after download or access.</li>
<li>Customized or personalized products.</li>
<li>Gift cards.</li>
</ul>
<h2>5. Changes to This Policy</h2>
<p>We may update our Cancellation/Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of our services after any changes constitutes your acceptance of the new policy.</p>
<h2>6. Contact Us</h2>
<p>If you have any questions about our Cancellation/Refund Policy, please contact us:</p>img/logo/theclass_logo.png){kind=logo}